Globe Life Insurance

Part-Time & Full-Time Conservation Specialist

Waco, TX

Job status
Full time, Part time
Pay
$13.84 – $17.00 Hourly
Job description

Globe Life is actively interviewing applicants for the Conservation Specialist role in their Customer Service department to work part-time or full-time supporting the American Income Life business line.

Look forward to hourly compensation+incentive pay! Paid Training starts at $13.84/hour. Once in production, first year average earnings range between $14 –$17/hr based on personal performance.

We are following the social distancing guidelines for COVID-19. All interviews and training have transitioned to a virtual platform.

As the Conservation Specialist you will:

• Maintain direct contact with policyholders by telephone.

• Retain current policyholder business by explaining current benefits.

• Collect past-due premiums.

• Offer methods to satisfy their insurance needs.

There is no cold calling in this position.

This position is structured so that advancement to a Senior Conservation Specialist Position (LG5) is automatic after one year of service.

Responsibilities

• Service inbound calls from current policyholders with the intent of canceling their insurance benefits.

• Place outbound calls to current policyholders regarding coverage, premium, and other policy information.

• Record the outcome of the calls.

• Perform research necessary to effectively answer policy holder questions and concerns.

• Compose business letters and effectively communicate in writing and verbally.

Education requirements

• High school diploma or equivalent

Experience requirements

• Internal candidates applying for this position must have 1 year experience in Policy Owner Service

Qualifications

• Minimum typing requirement of 30 wpm

Skills

• Ability to work independently and make judgement decisions.

• Ability to understand and apply a variety of oral and written instructions.

• Ability to operate standard office equipment as well as software packages required by the department.

• Must demonstrate initiative.

• Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally.

Work schedule

• Tuesday-Friday, 5pm-9pm

• Saturday, 8am-12pm

We are an Equal Opportunity Employer.

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